FAQs

 

What types of indoor plants do you offer?

At Lake Garden Dubai, we provide a diverse selection of indoor plants, including air-purifying varieties such as Aloe Vera, Areca Palm, and Fiddle Leaf Fig. Our curated bundles, such as the 1850 AED Indoor Plant Bundle, feature a combination of 11 lush plants designed to enhance your living space.

How do I care for my indoor plants?

Caring for indoor plants involves understanding their specific light, water, and humidity requirements. Generally, most indoor plants thrive in indirect sunlight and should be watered when the top inch of soil feels dry. It is also beneficial to regularly mist the leaves to maintain humidity levels.

What are the benefits of having indoor plants?

Indoor plants offer numerous benefits, including improved air quality through natural air purification, enhanced aesthetic appeal, and increased humidity levels which can be beneficial for skin health. Studies indicate that having plants indoors can reduce stress and improve overall well-being.

What is your return policy?

We accept returns within 30 calendar days of receiving your order. To be eligible for a return, the item must be unused, in its original packaging, and accompanied by proof of purchase. Please note that certain items, such as gift cards, are non-returnable.

How long does shipping take?

Orders are typically processed and shipped within 2-3 business days after payment confirmation. Delivery times may vary, but you can expect your order to arrive within 2-5 business days after shipping, depending on your location.

Do you offer free shipping?

Yes, we offer free shipping on orders of 501 AED and above. For orders below this amount, a shipping fee of 30 AED will be applied.

Can I change my order after it has been placed?

If you need to change your shipping address, you must contact us within 6 hours of placing your order. Once the order has been processed for shipping, we cannot accommodate changes or cancellations.

How can I contact customer support?

You can reach our customer support team via email at support@lakegardendubai.com or by phone at +971 56 686 4375. Our business hours are Monday to Friday, from 9:00 AM to 5:00 PM.